FAQ

I am interested in registering for your program. What is the process?

Call us! We would love to learn more about your child and see if our program is the right fit.

How often can I schedule sessions?

Sessions may be scheduled as often as you’d like. We suggest a minimum of once per week to maintain
the momentum of your child’s progress and success. Scheduling sessions once a week will also build a
strong rapport between your child and their coach, and enhance their skill building and overall progress.

Can I meet the Coach before the first session?

Parents will receive a phone call from the Coach prior to the first scheduled session. We allot an extra fifteen minutes during the first scheduled session so the child and parent can become acquainted with the Coach. Parents will be asked to leave the room after the initial meeting so the session can begin.

Do I need to be present during the sessions?

An adult must be in the home at all times during the session. If the adult leaves during the session, the session will end. This is for the safety of both the child and the Coach. We, however, strongly discourage parents from being present in the room. Children perform their best and are most comfortable trying new things when a parent is not present.

What type of space do I need to provide?

We recommend the largest space you have available in your home that is conducive to physical activity and light ball throwing. Session can also take place in a local park, recreation area, or your building’s playroom.

Elite Method and its staff are not liable for any damage caused during Program activities.

Do I need to provide any equipment?

Elite Method will provide all necessary equipment. Our coaches come prepared with everything needed for the day’s lessons.

Will I receive communications from Elite Method about my child’s progress?

Yes, after each session our coaches complete an internal evaluation form to track progress, behavior and overall growth. After the third sessions you will receive a Goal Plan outlining your child’s areas of need and the Goals we have set to develop these areas. After the tenth session, Elite Method corporate staff, coaches and therapists will analyze the data from the previous evaluation forms and create a Progress Report documenting progress and growth which will be sent to parents via email. You may always reach out to your coach to discuss progress and growth.

Can my child contact his/her Coach directly?

We do not permit direct communication between coaches and children outside of the session by phone, email, or text. All communication should be conducted through the parents.

How much involvement do you require of parents?

It is imperative that parents work in conjunction with our staff to ensure consistency and success of the program. We ask that you actively participate in the process by encouraging your child before and after each session.

What is your payment policy?

Payment is due before the start of the program.

What is your session cancellation policy?

Any sessions cancelled within four hours of the session start time will be counted as a completed session.

Will my child or I ever meet any of of the therapists on staff?

No, the role of the clinical therapists is to collaborate with the coaches in creating customized lesson plans as well as facilitating the Goal Plan and Progress Reports. However, if you are interested in speaking with one of our expert therapists we can make a professional referral to their private practice.

Will the sessions I purchased expire?

Yes, sessions expire 18 month after purchase.