FAQ

Call us! We would love to learn more about your child and see if our program is the right fit.

Sessions may be scheduled as often as you’d like. We suggest a minimum of once per week to maintain the momentum of your child’s progress and success. Scheduling sessions once a week will also build a strong rapport between your child and their coach, and enhance their skill building and overall progress.

Parents will receive a phone call from the Coach prior to the first scheduled session. We allot an extra fifteen minutes during the first scheduled session so the child and parent can become acquainted with the Coach. Parents will be asked to leave the room after the initial meeting so the session can begin.

An adult must be in the home at all times during the session. If the adult leaves during the session, the session will end. This is for the safety of both the child and the Coach. We, however, strongly discourage parents from being present in the room. Children perform their best and are most comfortable trying new things when a parent is not present.

We recommend the largest space you have available in your home that is conducive to physical activity and light ball throwing. Sessions can also take place in a local park, recreation area, or your building’s playroom.

Elite Method and its staff are not liable for any damage caused during Program activities.

Elite Method will provide all necessary equipment. Our coaches come prepared with everything needed for the day’s lessons.

Yes, throughout the program our coaches complete internal evaluation forms to track progress, behavior and overall growth. Your Elite Method coach will always update you about each session via text and/or email communication. You may always reach out to your coach to discuss any progress and growth questions you have.

We do not permit direct communication between coaches and children outside of the session by phone, email, or text unless provided written permission by a parent. All communication should be conducted through the parents.

It is imperative that parents work in conjunction with our staff to ensure consistency and success of the program. We ask that you actively participate in the process by encouraging your child before and after each session.

Payment is due before the start of the program.

Any sessions cancelled within four hours of the session start time will be counted as a completed session.

No, the role of our Advisory Board therapists is to collaborate with the coaches to address specific questions about a clients case. However, if you are interested in speaking with one of our expert therapists we can make a professional referral to their private practice.

Yes, sessions expire 18 month after purchase.

We currently serve New York City, Northern New Jersey, Westchester, Brooklyn. We are always adding new locations.